Front Office Scheduling Coordinator
Physical Therapy
Information About This Position
The scheduling coordinator reviews patient charts to ensure all benefits are verified and insurance guidelines are accurately followed and documented. They obtain and track new referrals as required to support continuity of care. When a therapist is out of the office, they reschedule and adjust patient appointments to maintain efficient physical therapy clinic flow. Prior to new patients' first visits, they prepare and organize charts to facilitate a smooth experience. They also assist technicians by pulling physical therapy and occupational therapy charts for the following day as needed. The team answers incoming phone calls professionally and schedules patient appointments promptly. Additionally, they provide coverage for patient check-in and check-out when necessary to ensure seamless clinic operations.
Hours: Mon-Fri | 7 a.m. to 4 p.m.
Qualified applicants please submit resume through the form at the bottom of the page, or via email to ltaylor@orthosouth.org.
Key Responsibilities
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Review patient charts to ensure all benefits are verified and insurance guidelines are accurately followed and documented.
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Obtain and track new referrals as required to support continuity of care.
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Reschedule and adjust patient appointments when a therapist is out of the office to maintain efficient PT clinic flow.
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Prepare and organize charts for new patients prior to their first visit.
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Assist technicians in pulling PT and OT charts for the following day, as needed.
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Answer incoming phone calls and professionally schedule patient appointments.
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Provide coverage for patient check-in and check-out when needed.
